My son and I were involved in a very difficult situation with the near kidnapping of his son. We consulted Ms. Bansmer on two previous occasions regarding custody before actually hiring her. I must say, we made the best decision in choosing her. She is dedicated and committed to achieving the best outcome for her client. She and her staff took time to explain the process throughout, listen to our concerns and help with questions as we went through this process. My son could have lost the rights to his child, but thanks to Erica and her team that didnt happen. I highly recommend her to anyone seeking custody of their child or grandchild.